- Description
- Return and Shipping Policy
| Weight Capacity: | 300 lbs. |
| Overall Product Weight: | 102 lbs. with 12 AH Batteries 112 lbs. with 18 AH Batteries |
| Heaviest Piece: | 35 lbs (front section) |
| Top Speed: | Up to 4.23 mph |
| Drive Range: | Up to 6.6 miles (12AH), up to 10.4 miles (18AH) |
| Front Tires: | 2" x 7" Solid |
| Rear Tires: | 2.5" x 8" Solid |
| Ground Clearance: | 1.34" at transaxle, 3.15" at mid-neck |
| Turning Radius: | 37" |
| Overall Length: | 39.37"-40.79" |
| Overall Width: | 19.45" |
| Seat to Ground Height: | 18.25"-20.25" |
| Seat to Deck Height: | 16.38"-17.83" |
| Seat Size: | 17" x 17" |
| Battery Weight: | 9 lbs each |
| Battery: | (2) 12AH |
| Battery Charger: | Off-Board, 2A |
Travel-friendly and high-performance.
Enjoy superior performance and maneuverability while travelling in luxury. This next-generation scooter will not force you to pick between the maneuverability of a three-wheel scooter and the stability of four wheels--you'll have the best of both worlds! Despite having four wheels, the Go-Go Elite Traveler has a very compact 37" turning radius, allowing you to maneuver through narrow hallways and congested corners. It's lightweight and portable (with feather-touch disassembly into 5 compact pieces), but it also provides reliable stability. Drive at a maximum speed of 4.25 mph for up to 13.8 miles without stopping to recharge (with the extended battery pack).
Enjoy a Comfortable Ride:
Travel-friendly scooters do not have to be lightweight or uncomfortable. The Go-Go Elite can safely support persons weighing up to 300 pounds, despite the largest element weighing only 35 pounds. It is highly customizable to meet your specific requirements--raise the armrests, change the seat width, or adjust the tiller to your preference. Relax in the ultra-plush, ventilated mesh-back seat and stay comfy all day.
Match your personal style:
Your mobility scooter is designed to be an extension of you and your own style. Don't be confined to classic red and blue; Pride has seven unique colours to choose from, including Robin's Egg Blue, Sugar Plum, Tangerine, and more. Change change your look at any time simply changing the colour shroud! Aside from being the most attractive travel scooter on the market, features like as a built-in charging station and front storage basket make a big impact on lengthy journeys.
*Pride FDA Class II Medical Devices are developed to help people with mobility disabilities.
WARRANTY:
| Lifetime limited on frame |
| 2-year limited on Electronics |
| 2-year limited on Drivetrain |
Return Policy for SeniorCareHouse
At SeniorCareHouse, we prioritize your satisfaction, and we understand that sometimes a return is necessary. Our 30-day return policy ensures that you can shop with confidence. Please review the following guidelines to facilitate a smooth return process:
Return Eligibility Criteria:
- The product must be in its original packaging, unused, and clean.
- Return shipping costs are the responsibility of the customer.
- Submit a Return Request within 30 days of placing the order.
- Retain all packaging for 30 days; returns require items to be shipped back in their original box.
- An approved Return Merchandise Authorization (RMA) is mandatory for acceptance.
Important Points:
- Return Requests must be submitted through our returns center within 30 days of delivery.
- No returns accepted after 30 days; items sent beyond this period will be refused.
- Returned items must be in new condition, in original boxes, unused, undamaged, and include all paperwork, parts, and accessories.
- Damaged packages will be refused and returned to the sender.
- Standard shipping, expedited shipping, handling costs, and additional charges are non-refundable.
Return Shipping:
- Customers bear the responsibility for return shipping costs.
- Request a quote for a pre-paid label to minimize return postage expenses.
- The cost of shipping/postage will be deducted from the overall refund.
- Restocking fees (see below) apply, and Return Postage provided by [Store Name] will be deducted from the refund.
Restocking Fees: Restocking fees of 10% - 20% (see below) apply to most items returned.
Please note that returns should not be sent to our corporate address.
Thank you for choosing SeniorCareHouse. We strive to make your shopping experience enjoyable, and our dedicated team is here to assist you throughout the return process.
For more info: return@seniorcarehouse.com
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Open Box Products - Non-Returnable Policy
Discover exclusive deals with our Open Box Specials at SeniorCareHouse. These products, despite being new, may have slight imperfections or were ordered incorrectly. Kindly review the following policy for Open Box items:
Non-Returnable Open Box Specials:
- Open Box Specials are considered final sale and are non-returnable.
- This policy includes products without any in-home service.
- Please inform us of any issues within 5 days of receiving the product for items purchased from the Open Box Deals collection.
At SeniorCareHouse, we value transparency and want you to be fully satisfied with your purchase. If you have any questions or concerns regarding Open Box Specials, our dedicated customer support team is ready to assist you. Thank you for choosing SeniorCareHouse, where exclusive deals meet unbeatable quality.
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Shipping and Processing Information for SeniorCareHouse
Processing Time:
- Orders are processed within 1 to 2 business days (excluding weekends).
- Many orders are processed on the same day if purchased before 1 PM PST.
Delivery Time:
- Standard Delivery Times: 2-6 Business days
- Expedited Delivery Times: 2-3 Business days
- Freight Delivery Times: 3-10 Business days (delivery scheduling is required)
Shipping Method:
- Small and Light: First Class or Priority Mail
- Medium to Large (under 100 lbs): Ground Shipping (UPS, FEDEX, Ontrac, USPS, GSO, Other)
- 100 lbs or more: Freight Carrier (Carrier may vary)
Additional Shipping Information:
- Shipping methods are subject to change based on the carrier we choose. Unfortunately, we do not have control over carrier delays.
- Business days exclude weekends, and there is no weekend delivery for any shipping method.
- Some items cannot be shipped using Second Day or Next Day due to size, weight, hazardous materials, and delivery address. These items will only have Standard Ground or Ship to Store available.
- Please note that orders may arrive in multiple packages with multiple tracking numbers if more than one item is ordered.
At SeniorCareHouse, we are committed to providing efficient processing and reliable shipping to enhance your shopping experience. If you have any questions or concerns, our customer support team is ready to assist you. Thank you for choosing SeniorCareHouse for your needs.