- Description
- Return and Shipping Policy
| Max Speed: | 6.00 mph |
| Scooter Disassembles: | Yes |
| Scooter Drive Range: | 16.00 miles |
| Heaviest Piece: | 101.5 lbs. |
| Suspension: | Yes |
| Scooter Seat Width: | 22" |
| Weight Capacity: | 500 lbs |
| Turning Radius: | 51" |
| Ground Clearance: | 3.75" |
| Adjustable Tiller: | Yes |
| Seat Depth: | 20 |
| Back Height: | 18" |
| Max Seat to Deck Height: | 8" |
| Height Adjustable Seat: | Yes |
| High-Back Seat: | Yes |
| Wheel Type: | Three Wheeled |
| Front Wheel Size: | 10.25" |
| Rear Wheel Size: | 10.75" |
| Air-Filled (Pneumatic) Tires: | No |
| Overall Width: | 26" |
| Overall Length: | 48" |
| Axle-to-Axle Length: | 36.00" |
| Transportable/Collapsible: | No |
| Foldable: | No |
| Battery Type: | 2-NF22 |
| Battery Charger Type: | Off Board |
| Braking System: | Electro-Mechanical Brakes |
| Basket Included: | Yes |
| Headlight: | Yes |
| Base and Tiller Weight: | 101.50 lbs. |
Comfort on Any Journey:
Discover how comfortable daily life can be with Golden's Companion HD 3-Wheel scooter. Relax in a luxurious high-back captain's seat that supports your neck and spine on lengthy trips, and experience the ultra-smooth suspension system. The adjustable tiller with auto-lock allows you to customize the scooter to your comfort level.
The optional powered elevating seat guarantees that you are at the appropriate height for each table, transfer, and discussion.
Embrace Freedom and Safety:
Welcome to the world where you may say "yes" to more. Say goodbye to frequent pit breaks to recharge; the Companion HD can go up to 16 miles in one go. Keep up with someone on a scooter that has a peak speed of 6 mph. And it's not just about performance: the Companion HD has safety features including front anti-tip wheels, a complete LED lighting kit, and a weight capability of 500 pounds.
Express your personal style:
This is not your typical clunky, basic mobility scooter. The Companion HD has a sleek, luxurious design that allows you to drive with confidence. Choose from three stunning colors: Azure Blue, Crimson Red, and Galactic Grey.
Whether you value comfort, performance, or elegance, the Companion HD is ready to surpass your expectations.
Product Highlights
- Includes Large Front Basket
- Extra high back seat for comfort
- Weight Capacity: up to 500 lbs.
- 10.75” solid rear tires with alloy wheels
- Power elevating seat available
- Front and rear LED lighting
Return Policy for SeniorCareHouse
At SeniorCareHouse, we prioritize your satisfaction, and we understand that sometimes a return is necessary. Our 30-day return policy ensures that you can shop with confidence. Please review the following guidelines to facilitate a smooth return process:
Return Eligibility Criteria:
- The product must be in its original packaging, unused, and clean.
- Return shipping costs are the responsibility of the customer.
- Submit a Return Request within 30 days of placing the order.
- Retain all packaging for 30 days; returns require items to be shipped back in their original box.
- An approved Return Merchandise Authorization (RMA) is mandatory for acceptance.
Important Points:
- Return Requests must be submitted through our returns center within 30 days of delivery.
- No returns accepted after 30 days; items sent beyond this period will be refused.
- Returned items must be in new condition, in original boxes, unused, undamaged, and include all paperwork, parts, and accessories.
- Damaged packages will be refused and returned to the sender.
- Standard shipping, expedited shipping, handling costs, and additional charges are non-refundable.
Return Shipping:
- Customers bear the responsibility for return shipping costs.
- Request a quote for a pre-paid label to minimize return postage expenses.
- The cost of shipping/postage will be deducted from the overall refund.
- Restocking fees (see below) apply, and Return Postage provided by [Store Name] will be deducted from the refund.
Restocking Fees: Restocking fees of 10% - 20% (see below) apply to most items returned.
Please note that returns should not be sent to our corporate address.
Thank you for choosing SeniorCareHouse. We strive to make your shopping experience enjoyable, and our dedicated team is here to assist you throughout the return process.
For more info: return@seniorcarehouse.com
-------------------------------------------------------------------------------------------------------------
Open Box Products - Non-Returnable Policy
Discover exclusive deals with our Open Box Specials at SeniorCareHouse. These products, despite being new, may have slight imperfections or were ordered incorrectly. Kindly review the following policy for Open Box items:
Non-Returnable Open Box Specials:
- Open Box Specials are considered final sale and are non-returnable.
- This policy includes products without any in-home service.
- Please inform us of any issues within 5 days of receiving the product for items purchased from the Open Box Deals collection.
At SeniorCareHouse, we value transparency and want you to be fully satisfied with your purchase. If you have any questions or concerns regarding Open Box Specials, our dedicated customer support team is ready to assist you. Thank you for choosing SeniorCareHouse, where exclusive deals meet unbeatable quality.
-------------------------------------------------------------------------------------------------------------
Shipping and Processing Information for SeniorCareHouse
Processing Time:
- Orders are processed within 1 to 2 business days (excluding weekends).
- Many orders are processed on the same day if purchased before 1 PM PST.
Delivery Time:
- Standard Delivery Times: 2-6 Business days
- Expedited Delivery Times: 2-3 Business days
- Freight Delivery Times: 3-10 Business days (delivery scheduling is required)
Shipping Method:
- Small and Light: First Class or Priority Mail
- Medium to Large (under 100 lbs): Ground Shipping (UPS, FEDEX, Ontrac, USPS, GSO, Other)
- 100 lbs or more: Freight Carrier (Carrier may vary)
Additional Shipping Information:
- Shipping methods are subject to change based on the carrier we choose. Unfortunately, we do not have control over carrier delays.
- Business days exclude weekends, and there is no weekend delivery for any shipping method.
- Some items cannot be shipped using Second Day or Next Day due to size, weight, hazardous materials, and delivery address. These items will only have Standard Ground or Ship to Store available.
- Please note that orders may arrive in multiple packages with multiple tracking numbers if more than one item is ordered.
At SeniorCareHouse, we are committed to providing efficient processing and reliable shipping to enhance your shopping experience. If you have any questions or concerns, our customer support team is ready to assist you. Thank you for choosing SeniorCareHouse for your needs.